Your Favourite Social Media Crisis Management Posts of 2012

With over 200 posts published to this blog in 2012, I’ve noticed that certain posts seem to have peeked your interest more than others.

Below you’ll find links to the most read and shared articles on this Social Media Crisis Management blog, from 2012.

Online reputation management posts:

• 7 Ways To Handle Viral Images Posted By Unhappy Customers
• How To Deal With Individuals Who Threaten a Social Media Attack On Your Brand
• Your Social Media Account Has Been Hacked. Now What?
• 6 Steps to Correcting Online Rumors About Your Brand
• Interview with SEO for Crisis Management Expert, Colton Day
• Online Reputation Management: How To Overcome Damaging Online Rumors

Social media crisis management posts:

• Tips For Using Social Media During Emergencies
• The Five Tenets of Crisis Communications
• Does Saying You’re Sorry in a Social Media Crisis Put You at Legal Risk?
• What To Include Within Your Social Media Crisis Plan
• Social Media Crisis Management For the Skeptical Corporates: 4 Essential Steps

Social media crisis communications posts:

• 4 Tips to Using Promoted Tweets Effectively in a Social Media Crisis
• How To Deal With The Press / Media in a Social Media Crisis
• Real-time Is Now a Social Media Crisis Standard
• How to Use Social Media to Communicate Your Message in a Crisis

Most popular White Papers:

• Social Media Crisis Planning For Non-Profit Organizations
• Dark Websites as a Social Media Crisis Management Strategy

Additional resources

• Cyberbullying: 7 Steps for Schools and Additional Resources
• Your Social Media Policy: Guidelines For Your Guidelines!

Which social media crisis-related topics do you most enjoy reading and learning about? (Psst! If you tell me, I may write more of’em! ;))