It’s important to have a list of “Do’s” within your social media policy and your social media crisis plan. It’s equally important to have a list of “Do NOTs”. Why? Because often, listing the “Do NOTs” is much more direct and to the point than listing the Do’s – and when we’re talking about the […]
How To Deal With The Comments That Border Between Negative And Unacceptable
I’ve spoken before about being threatened with a social media attack and how very scary such a threat can be. Today I’d like to talk about something equally as stressful: receiving seriously distasteful criticism from someone, whether it be a colleague, competitor, unhappy customer or anyone else. I’m not just talking about negative criticism here. […]
Is Social Media Destroying the Productivity In Your Workplace?
LearnStuff.com recently researched, created and published an interesting infographic on how social media is destroying productivity in the workplace. They write: “As American students and workers spend more time on the Internet and on social media sites in particular, their levels of productivity are tanking. […] Every time someone at work gets an IM, a […]
Weekly Hot Topics: Crisis Management Resources and More
Crisis Management Resources Worth Your Attention There are a ton of excellent crisis management resources out there that are aimed at helping you better protect and prepare your company from online crises – check’m out! Are You Violating Your Employees Right To Free Speech? How can you protect your brand from online threats while not […]
5 Questions: Does Your Staff Understand Their Roles Within a Social Media Crisis?
Today I’d like to ask you a question. You know, make you think a little! 😉 The question is… If somebody – and it can be anybody within any area of your staff and team members – detects the red flags of a social media crisis, do they instantly know what to do and who […]
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