Each week, I get approached by a handful of students and young professionals seeking my advice on how they can kick-start their careers in crisis management. Although I would love to be able to give time to each and every one of you, my schedule doesn’t always permit me to do so, which is why […]
TCIP #037 – BBC’s WhatsApp Ebola Service with Trushar Barot
Welcome to episode #037 of The Crisis Intelligence Podcast, with Melissa Agnes and Trushar Barot. In 2014, Ebola spread quickly throughout West Africa. In the second half of last year, BBC World News decided that they wanted to position themselves as a voice of credibility and leadership in this global crisis. Yes, that’s right. A […]
Cars, Trains, Planes Hacked… A Transportation Risk That Leaves Us All Vulnerable
Oh my goodness. I just had a conversation with a colleague after publishing a post on how to communicate in a data breach or hack crisis, and the conversation lead to a petrifying realization. If you work in the transportation and/or travel industry, this should scare the crap out of you too – otherwise, we’re […]
Your Guide for Data Breach Crisis Communication
Target, Home Depot, Sony and now Anthem. How many data breach hacks are you going to watch happen to others before you get your team in gear and take the necessary precautions to minimize this risk from happening to your organization? It’s true that the risk of a data breach can never be 100% eliminated […]
TCIP #036 – How To Conduct a Crisis Simulation with Garth Rowan
Welcome to episode #036 of The Crisis Intelligence Podcast, with Melissa Agnes and Garth Rowan. Crisis simulations are an amazing way to test your crisis plan and strengthen your team’s crisis communication skills. I’ve been conducting crisis simulations for a few years now and the results that they bring to my clients never cease to […]
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