Hashtag campaigns are risky business, which is why I recently wrote a post on how to launch a successful hashtag campaign. But what if a hashtag campaign targeting your organization is launched by someone else? And worse, what if it gets picked up and begins to go viral with negativity about your organization? Chevron was recently […]
Free Issue Management Response Flowchart
Click here to download this flowchart Effective issue management is a hot topic these days, which makes sense considering that every week presents us with another organization in need of putting their issue management to practice. When it comes to your organization’s issue management, equipping your frontline with a response flowchart is essential. A good […]
When You Screw Up, Own It and Grow From It
Hooters, the restaurant chain that is well known for their busty women-only staff, claims to have had their Facebook page hacked recently when a disgraceful joke about rape was posted to their timeline. Now it’s quite possible that the account was hacked and I have no insider knowledge on whether or not it actually was. […]
Two Inspirational Young Boys and Their Fight to Stop Bullying (Video)
As you may or may not know, from time to time, we at Agnes + Day publish information regarding a cause that we feel passionate about: Cyberbullying. That said, we wanted to share a video that we happened across this week about two young boys who created a beautiful rap song in their fight to stop […]
Melissa Agnes to Conduct Issues Management Workshop at CPRS National Summit
In this age of social media, where individuals are fast learning the power of their individual and collective voices, organizations have been faced with a growing number of issues. Many still haven’t mastered the art of issues management as it pertains to social media, which is the focus of Melissa Agnes’s workshop at this year’s […]
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