With all the oh-so-many Twitter hacks we’ve been seeing lately, guess who has finally provided us with two-factor authentication. If you guessed Twitter (or read the title of this post), you’re right! This has been long overdue and is great news. What does this mean for your brand’s Twitter security? Once you’ve enabled the two-factor […]
Weekly Roundup of Awesome Links: Week of May 20 2013
Another week come and gone and it’s time, once again, for my weekly roundup of awesome links. Enjoy the posts and have a wonderful weekend! From the Crisis Intelligence blog: 5 Must-Do’s When Leveraging Twitter in a Crisis 4 Ways to Handle Negative Online Reviews Against Your Brand Reddit: The Source of Many Social Media […]
Social Media is the New Face of Disaster Response (Infographic)
The victims of the Oklahoma Tornado are in our minds and hearts. Watching Twitter and the online world come together with words of sympathy and ways to send donations to help Oklahoma, has been inspiring and heart-warming. With this recent natural disaster, and many more looming ahead of us around the world, I thought the […]
Reddit: The Source of Many Social Media Crises and Issues
It’s not for nothing that Reddit calls itself “the front page of the internet“. Don’t let the dated look fool you. Founded in 2005, Reddit has since grown to be a substantial source of news with a powerful online community that has proven to have quite an impact when used against or for a brand, […]
4 Ways to Handle Negative Online Reviews Against Your Brand
I was recently asked the following question on Linkedin: What’s your general view about what companies should do if they feel they are being unfairly maligned on Yelp? Same for doctors being unfairly maligned on medical sites? This is a great question since so many brands and professionals have been experiencing these types of maliciously-intentioned […]
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