Check out some of the worth-while reads you may have missed this week – and have a great weekend! From the Crisis Intelligence Blog Important: Incorporate Vine Into Your Social Media Crisis Plan Twitter Customer Service Study: Lessons Learned (with Infographic) Is Your Social Media Crisis Communications Plan Twitter-Friendly? Internet Defamation: What Are Your Options? […]
Internet Defamation: What Are Your Options? (video)
Internet defamation is a serious issue that brands and individuals are beginning to face, more and more, online. The following is a 20 minute video with myself, Whitney C. Gibson, an Internet defamation attorney, and Chris Anderson, a cyber-investigator, where we discuss the different options available to you when faced with online defamation. Internet Defamation: […]
Is Your Crisis Communications Plan Twitter-Friendly?
Recently, Brad Phillips, a.k.a. Mr. Media Training, wrote a post about giving a Tweet-worthy media interview. This excellent piece of literature got me thinking of the importance of having Tweet-able messages within your crisis communications plan. Why are tweet-worthy messages important in a crisis? Soundbites are a powerful thing. (For everything you need to know […]
Incorporating Vine Into Your Social Media Crisis Plan
Last week, Twitter released a new app for creating and sharing short looping videos on the social network, called Vine. Many brands have begun to get creative with the app already, using it for marketing messages and brand engagement (check some out here). But in terms of crisis communications, think of what these 6 second […]
Weekly Roundup of Awesome Links: Week of January 21st 2013
Happy Friday! As usual, voila some interesting articles you may have missed this week. Enjoy and have a wonderful weekend! From the Crisis Intelligence Blog 9 Ways to Recoup Your Brand’s Reputation After a Crisis Handling the Media in a Crisis: Why Your Entire Team Needs to be Prepared The Story of Trust 2013: A […]
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