A friend of mine’s sister recently went through an ordeal at her work. An ordeal that I am completely opposed to and find a violation of her personal privacy. Let me paint you a picture without giving away any names (simply out of respect for my friend’s young sister). Let’s call the girl Anne. Anne […]
Crisis Management Resources Worth Your Attention
I’ve been receiving a lot of feedback from the amazing professionals who read this blog regularly, and I’m very happy and honoured that many of you have been finding the content that I publish to be very useful. Today I wanted to take a minute and make sure that, for those of you who are […]
Weekly Hot Topics: Hurricane Sandy, Scary Truths and Crisis Preparedness
Check out the social media crisis related articles you may have missed this week: Was This Social Media Campaign Free Speech or Cyberbullying? Censorship vs. Cyberbullying: A case study from an Australian talkback radio show. Guest post by Tony Jaques Hurricane Sandy: Crisis Preparedness and Safety Tips from the Pros Stay safe and be prepared […]
American Apparel and The Lesson I Want You To Learn From Their Mistake
Sometimes it seems as though people just aren’t learning! How many public and viral mistakes need to be made before companies decide to learn from them? If you think I’m talking about the most recent outrageous marketing attempt made by American Apparel, then right you are! If you haven’t already heard, American Apparel thought it […]
8 Scary Truths About Social Media Crises
Happy Halloween! In light of the festivity of the day, I thought I’d scare you a little. Boo! Just kidding! But I am going to let you in on 8 scary truths about social media crises. 8 ultimate reasons why your business or organization should be prepared and protected with a custom social media crisis communications […]
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