What does the criminal charge against Volkswagen’s former executives mean for your leadership team? A lot, potentially. In fact, there’s a major crisis preparedness lesson that all leaders should take away from this indictment. I go into detail in this week’s #crisisready video. Take a look: Have more to add to this story? Comment below […]
Important Steps To Take Post-Crisis
When the crisis has been managed, the organization’s primary focus is to do everything in its power to return to business as usual. But there needs to be more to it than that. Post-crisis, there are some very important discussions and actions that need to be taken, in order to continue to implement and strengthen […]
How To Communicate With Stakeholders When Systems Are Down In A Cybersecurity Crisis
Cybersecurity is a high-risk scenario that pertains to every organization. This means that it should absolutely be incorporated into your crisis preparedness program. When working with clients to plan for and prepare for this type of high-risk scenario, one important question that we always address is: “In the event that our systems are down, what […]
Introducing Michelle Joyce, My New Director of Events!
As you know, I speak to audiences around the globe on crisis management and creating a crisis-ready culture. Well, I have exciting news! I have recently brought Michelle Joyce on my team as my Director of Events! Michelle and her team will be managing my speaking business, booking all of my customized seminars and programs […]
What’s the Difference Between Managing an Online Crisis vs. an Offline Crisis?
A viewer recently asked me whether or not there is a difference between managing an online crisis vs. managing an offline crisis. They wondered if there were additional steps that may need to be taken when managing the former and, if so, what they are. As this is a common question, I thought I’d answer […]
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