A viewer recently asked me whether or not there is a difference between managing an online crisis vs. managing an offline crisis. They wondered if there were additional steps that may need to be taken when managing the former and, if so, what they are.
As this is a common question, I thought I’d answer it in this week’s #crisisready video, where I take the opportunity to make a very important statement. Take a look!
I’d love to hear what you think!
Comment below or use the hashtag #crisisready on Twitter and let’s continue this conversation.
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.