Photo credit: Flubydust/Getty Images We just put the world crisis of Ebola to bed and here we are, already faced with yet another looming epidemic. The Zika virus already has multiple countries on hyper-alert, and thousands of people feeling hesitant to attend this year’s summer Olympics in Rio. As the Zika virus continues to spread, […]
Make Issues Management an Integral Part of your Corporate Culture
Over the past few years, we’ve come to learn that one person can go a long way in wrecking havoc on a brand. Dave Carroll was one of the first to prove this point brilliantly with his “United Breaks Guitars” YouTube trilogy. But what about the incidents that occur that senior management never hears about? […]
TCIP #055 – Life’s Most Important Question with Brian Willis
Welcome to episode #055 of The Crisis Intelligence Podcast, with Melissa Agnes and Brian Willis. The law enforcement industry has been struggling through a lot of heat lately. Many leaders within the law enforcement community are working very hard to overcome this industry crisis and to embed a corporate culture based on trust-building and transparency […]
TCIP #054 – Communicating with Crisis-Affected Communities with Claudia Liute
Welcome to episode #054 of The Crisis Intelligence Podcast, with Melissa Agnes and Claudia Liute. Claudia is a humanitarian who works on the ground in some very hostile and conflicted crisis-affected communities. In her experience, one of the things she sees far too often is people rushing in with the best of intentions for helping, […]
TCIP #053 – Literacy Levels Matter in Emergency Management Messages with Dr. Thomas D. Phelan
Welcome to episode #053 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas Phelan. When it comes to critical communications, comprehension is imperative. It can literally mean the difference between life and death. And yet, according to recent research conducted by Dr. Thomas Phelan, the majority of “emergency management messages may be reaching […]
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