Welcome to episode #021 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein A veteran of any profession has a world of experience that others can learn and benefit from. Jonathan Bernstein is a veteran crisis management professional with 30 years of experience and first-hand lessons behind him. Within this episode of The […]
#CrisisRoundup of Awesome Links: Week of October 20, 2014
Welcome to this week’s #CrisisRoundup! Another week come and gone. My week has been productive and inspiring. I hope yours has been the same for you. As usual, here are some worthwhile reads (and a listen!) from this week. Enjoy and have an awesome weekend! Worthy reads from smart people Ebola & The Police: The […]
How To Deal With Negative Online Reviews: 5 More Things to Consider
By Whitney C. Gibson Last month’s post discussed five considerations for businesses when dealing with negative online reviews. These five considerations were: Directly responding to reviews; The so-called “carrot and stick” approach; Lawsuits; Identifying anonymous posters; and Weighing various factors to reach the best solution. As stated, there is no one-size-fits all approach for dealing […]
Melissa Agnes To Keynote At Upcoming Law Enforcement Social Media Conference
Some of the most important and rewarding work I do is in helping the public service sector, be it police agencies, fire departments, cities and municipalities, hospitals, emergency management departments and others, better plan and prepare for a crisis or emergency situation. That said, I am pleased to, not only announce an amazing initiative by […]
A Look at Today’s Crisis Realities and How To Manage Them
Today’s crisis realities present some of the biggest challenges and obstacles to be faced in a crisis or emergency. In fact, if you aren’t prepared, today’s crisis realities will work against you, rather than for you, in a crisis – making your task of effective crisis management extremely difficult. So what are today’s crisis realities […]
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