Welcome to episode #021 of The Crisis Intelligence Podcast, with Melissa Agnes and Jonathan Bernstein
A veteran of any profession has a world of experience that others can learn and benefit from. Jonathan Bernstein is a veteran crisis management professional with 30 years of experience and first-hand lessons behind him. Within this episode of The Crisis Intelligence Podcast, Jonathan reveals – and together we dissect and discuss – the top 30 lessons that have marked him over the last 30 years of helping organizations prepare for and manage their way out of different crises.
Discussing 30 lessons learned in 30 years is quite a conversation and Jonathan and I didn’t want to cut the value of these lessons short. For this reason, we decided to talk in-depth and to divide the conversation into two parts. This is part one of Jonathan and my conversation and part two will air next Sunday.
This episode of The Crisis Intelligence Podcast discusses:
- 15 of the biggest lessons that Jonathan has learned in his crisis management career that he wants you to know and learn from.
- The court of law vs. the court of public opinion – and how they need to work together today.
- The internet’s impact on risk and crisis management.
- The secrets to crisis media training.
- How technology has heightened the risks and changed the playing field in crisis management.
It’s a fun listen. Enjoy!
Running time: 1:20:16
Learn more about Agnes + Day, The Crisis Intelligence Firm.
Thanks to Jonathan for having this fun and insightful discussion with me!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.