Last week, while I was in L.A., Colton (my business partner and the “Day” in Agnes + Day) and I had the opportunity to visit the LAFD’s Emergency Information Center, along with LA’s Emergency Operations Center (EOC), Department Operations Center (DOC), 9-1-1 Dispatch Center and Fire Station 4. We got a personal guided tour by […]
Crisis Management Concerns That Leave You Vulnerable
Last week I had the honor of attending the City of L.A.’s Emergency Management Conference, where I put city officials through a simulated earthquake exercise. Using Agnes + Day’s crisis simulation platform, the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. Attendees, who were tasked to work […]
TCIP #019 – Emergency Management as a Field Rather Than a Profession With Dr. Thomas D. Phelan
Welcome to episode #019 of The Crisis Intelligence Podcast, with Melissa Agnes and Dr. Thomas D. Phelan Should emergency management be defined as a field or a profession? This is an age-old question, and one that Dr. Thomas D. Phelan and I discuss in this week’s episode of The Crisis Intelligence Podcast. While discussing this […]
#CrisisRoundup of Awesome Links: Week of October 6, 2014
Welcome to this week’s #CrisisRoundup! This week, I was in L.A. having a blast putting City officials through a simulated earthquake exercise. As you can imagine, it was an amazing experience to be surrounded with such inspiring people doing important work. I’ll be sharing more of my experience with you in the coming days – […]
The Crisis After The Crisis
By Tony Jaques When a crisis event is “over” it is very natural to focus on operational recovery and business continuity. But the reality is that the aftershocks from a crisis can be more devastating and costly to the organization than the original crisis itself. This is what the Dutch management experts, Paul ‘t Hart and […]
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