Many consumers look to Yelp for feedback and reviews of different businesses, restaurants, hotels – you name it. Many organizations have issues with Yelp ranging from negative reviews to fake reviews and more. Let’s pause here on the issue of fake reviews. A new report by Harvard Business School shows that 20% of Yelp reviews are […]
Weekly Roundup of Awesome Links: Week of September 30th 2013
Happy Friday – and happy October! October means the start to Autumn, which is my favorite season of the year and I’ve already been enjoying taking long walks and appreciating all the beautiful colours on the trees! October is also Bully Prevention Month (see the fourth link within the MACM blog posts below) and I’ll […]
October is Bully Prevention Month: Resources for Parents and Schools
October is bully prevention month. As you know, cyberbullying is a crisis that many schools, parents and, worst of all, teens are facing these days. From time to time we publish resources and information here on the Crisis Intelligence Blog with the aim of creating awareness and providing resources and helpful information to those seeking […]
Hashtags within Search Results – Crisis Communications Bonus!
You know how I keep talking and writing about hashtags needing to have a place within your crisis communications? Well, get excited for this ladies and gentlemen… Google is adding hashtags to search results!! I read about this new Google search feature and got super excited to write about it here for you today. This […]
Twitter Launches Its Own Emergency Alert System
Last week, Twitter made a big (and exciting) announcement: “We’re launching Twitter Alerts, a new feature that brings us one step closer to helping users get important and accurate information from credible organizations during emergencies, natural disasters or moments when other communications services aren’t accessible.” Twitter goes on to describe the new service: “If you […]
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