As we mark the end of another month and can almost hear the first leaf drop, I find myself looking forward to my favorite season, autumn. However, as the children go back to school and business starts to regain its regular pace, I hope that you all found the time to enjoy the summer months […]
YouTube Risk Management: Update You Need to Know About
YouTube is making it easier for people to live stream straight from their YouTube accounts. It used to be that you needed thousands of YouTube subscribers in order to enable this feature, but as of recently, all you need is one hundred. As video and pictures are the two types of content that garner the […]
Here are More Ways to Secure Your Twitter Account from Hackers
Two words that we’re all too familiar with: Twitter hacks. When it comes to Twitter hacks, there are things that you can do to protect your account, and I’ve spoken about them numerous times here on my blog. However, with the hacking that took place last week, when 15,000 accounts were compromised, I thought it […]
iPhone Fire: Apple Lacks Issues and Crisis Management
I was speaking with my friend and colleague, Mike Kelly, last week when he told me about his iPhone bursting into flames a few days earlier. As an iPhone owner and an Apple advocate, the part that most shocked me was Apple’s lack of immediate issues and crisis management. As Mike told me his story, […]
How to Plan for a Social Media Crisis (Infographic)
Social media is a crisis communications tool that needs to be understood, planned for as such, and practiced on in trainings and crisis simulations by the appropriate members of your crisis team. No matter where a crisis originates today, the fact of the matter is that it will take mere minutes (if not seconds) for it […]
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