Facebook will slowly be rolling out the option for your fans to comment to your posts with a photo directly uploaded to the thread. This doesn’t present many new risks, but it is something you need to be aware of and prepare for internally. How can you prepare for Facebook photo comments? Include images within your […]
What Is Your Ideal Crisis Response Time?
Best case scenario, your ideal crisis response time is 15 minutes. Wait! Don’t gasp yet… Your maximum crisis response time is 1 hour. OK, now you can gasp! Reality check: If your team is unable to respond to a crisis (or issue) within maximum 1 hour, then you need to reevaluate and figure out why. […]
Weekly Roundup of Awesome Links: Week of July 1st 2013
Wishing all of my American readers a happy 4th of July weekend! Be sure to check out some of the awesome crisis-related articles that were published this week, on this blog as well as on others. From the Crisis Intelligence Blog: Calgary Floods: Analysis of Crisis Leadership and Use of Social Media The Future is […]
A Look at PR and Communications Changes in Recent Years (Infographic)
I recently came across the below infographic that highlights all the changes we’ve seen in PR and communications within the last couple years. I know you’ll enjoy this one! Take a look: PR: Then and Now I originally viewed this infographic here Melissa AgnesAuthor of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa […]
The Crisis Manager’s Role Within in a Crisis (Podcast)
What role does a crisis manager play within a crisis? How can we help you communicate your message to your audience and manage the crisis, protecting your company or organization from the long-term repercussions that may result? Within this podcast, Chris Anderson, a cyber investigator, Whitney C. Gibson, an Internet defamation attorney, and myself, Melissa […]
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