Editor’s Note: I feel extremely lucky to be providing you with this invaluable article by Judith Delaney of TurnsonPoint Consulting. Judith is an attorney who specializes in social media and online privacy issues around the world, and within this article she elaborates on the legal proceedings that can potentially follow offensive material and communications that get posted […]
What The New Facebook Threaded Replies Means for Your Social Media Crisis Management
Set to roll out completely in July, but starting to make an appearance as we speak, are the Facebook threaded replies for fan pages. image credit: Social Fresh A cool concept in theory, being able to reply directly to individuals posting on posts can have many advantages. But what about the disadvantages? What about the […]
Is It Time To Practice Your Social Media Crisis Plan?
What do you do when you finish creating or updating your social media crisis plan? (and please don’t tell me you don’t have one yet!) Do you say “phew, it’s done!” and file it away for a rainy day? If so, you’re leaving yourself – and your company – open to a whole bunch of […]
Weekly Roundup of Awesome Links: Week of March 18th 2013
Another week come and gone already! As usual, below you’ll find my roundup of awesome links that you may have missed this week. From the Crisis Intelligence blog Can You Forbid Employees from Discussing a Crisis on Social Media? The 10 New Rules of Crisis Communications Is Your Staff Online Media Trained? Is Social Media […]
Is Social Media a Corporate Reputation Blind Spot for Executives? (Infographic)
I came across the following infographic yesterday and found it quite interesting. I suppose the biggest thing I took away from it is the revelation of how the majority of smaller brands are not paying attention to online threats against their company or organization. As I want to continue to see social media crisis management […]
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