Last week I had the honor of attending the City of L.A.’s Emergency Management Conference, where I put city officials through a simulated earthquake exercise. Using Agnes + Day’s crisis simulation platform, the exercise simulated the digital noise that is a guaranteed result of any crisis or emergency today. Attendees, who were tasked to work […]
The Crisis After The Crisis
By Tony Jaques When a crisis event is “over” it is very natural to focus on operational recovery and business continuity. But the reality is that the aftershocks from a crisis can be more devastating and costly to the organization than the original crisis itself. This is what the Dutch management experts, Paul ‘t Hart and […]
Webinar: Crisis Response Strategies for In-House Counsel
Your in-house legal team has a continual challenge when it comes to staying on top of the ever-evolving legal risks that the Internet presents to your organization. From safeguarding your organization against false negative reviews and defamation, to staying current with online privacy issues and laws, to keeping up with the different platforms and the […]
Facebook Changes That May Impact Your Crisis Communication Reach
Though Facebook isn’t a leading source of information dissemination in a crisis, it is an important channel to communicate on if your organization has a strong Facebook following that will turn to your fan page for updates and to express themselves and communicate with you and others. Facebook is always changing their algorithms which impacts […]
The Value of a Crisis Simulation
Let me paint you a picture: It’s early morning and your social media monitors catch wind that Twitter is beginning to populate with tweets against your organization. Scrambling to understand what’s going on, they sift through links to news sites and high-ranking blogs that are being shared like wild fire and beginning to populate the […]
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