Image: Captain Ready, of Houston PD, and Melissa Agnes at the Houston Livestock Show and Rodeo. I’m very blessed to work with government agencies, law enforcement, and those serving in the public safety profession. For example, I’ve worked with the cities of LA, Santa Monica, Beverly Hills, West Hollywood, the Ottawa Police Service, Houston PD, […]
What Does Being Crisis Ready Have To Do With Brand Invincibility?
If you follow my work, then you know that helping organizations become crisis ready is not just what I do professionally, but it is one of my biggest passions. The reason I’m so passionate about my work is that being crisis ready provides so much value to an organization and the people it works with […]
The 5 Phases of Becoming Crisis Ready
Becoming crisis ready is a process. It’s not something that just happens overnight. Fortunately, there’s a method to this process that can take any organization, of any size, type, and industry, from their current level of crisis readiness, straight through to building an invincible brand—which, as you know, is the ultimate benefit of being crisis […]
Issue Management: The Importance Of Choosing Your Lens
Image: Konontsev Artem | Shutterstock As I frequently share on stage, one of the secrets to being crisis ready is to choose your lens. The lens through which you choose to see a negative situation directly impacts the actions you take in response to that situation, which directly impacts the results that that situation has […]
Do Small and Medium-Sized Organizations Need to Be Crisis Ready?
Image: Nestor Rizhniak | Shutterstock I was recently asked the following question by a professional who follows my work: Does my organization need to be crisis ready even though we aren’t a huge brand? This is an important question, as it often leads to push-back from management when those who know the organization isn’t crisis […]
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