Photo credit: Flubydust/Getty Images We just put the world crisis of Ebola to bed and here we are, already faced with yet another looming epidemic. The Zika virus already has multiple countries on hyper-alert, and thousands of people feeling hesitant to attend this year’s summer Olympics in Rio. As the Zika virus continues to spread, […]
The Secret to Successful Crisis Management in the 21st Century
There’s no denying it. Social media, the real-time news cycle and mobile technology have changed the landscape for crisis management. These changes include: heightened stakeholder expectations of two-way communication and transparency in a crisis; amplifying the speed at which organizations need to be prepared to respond and communicate in a crisis; the fact that it […]
Crisis Preparedness Strategy for Data Breach Hack Crisis
After seeing organizations the likes of Anthem, Sony, Target, Home Depot – and the list goes on – suffer through a data breach hack crisis, I think it’s clear to state that a data breach hack is a risk that this digital era presents to your organization no matter its size, industry or any other […]
War of Ideas: How to Fight and Win on the Social Media Front (Part 2)
Part 2: Positioning Your Organization as the Voice of Credibility, Trust and Leadership, Now In part one of this three-part series, I began by sharing a little about my experience keynoting at NATO’s recent Public Diplomacy Forum in Brussels. I talked about the war of ideas that our world leaders are currently fighting in and […]
Your Guide for Data Breach Crisis Communication
Target, Home Depot, Sony and now Anthem. How many data breach hacks are you going to watch happen to others before you get your team in gear and take the necessary precautions to minimize this risk from happening to your organization? It’s true that the risk of a data breach can never be 100% eliminated […]
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