Welcome to this week’s #CrisisRoundup!
The summer is officially over and Autumn is in full swing. That’s fine by me as it’s my favorite season! The beautiful colors, the cool air and the comfy yet fashionable sweaters and boots, what’s not to love?
In case your week has been as busy as mine, below you’ll find my #CrisisRoundup of worthwhile reads, as well as what was published to The Crisis Intelligence Blog and Podcast this week. Enjoy – and be sure to share your favorite reads with us, by tweeting #CrisisRoundup!
From The Crisis Intelligence Blog
- How The UAE and Saudi Arabia Are Doing Great Things on Social Media
- The Power of Finding New Ways To Communicate The Same Important Message
- Analyzing the CDC’s Crisis Communication In U.S. Ebola Outbreak
This week’s episode of The Crisis Intelligence Podcast
TCIP #017 – Exploring Garden Grove Fire Department’s Social Media and Electronic Communication in Crisis with Thanh Nguyen
Two years ago, Thanh Nguyen, Fire Captain with the Garden Grove Fire Department in California, was asked to head Garden Grove Fire Department’s social media accounts. At the time, he started with Facebook, and today Garden Grove Fire Department is actively engaging their audiences on Facebook, Twitter and PulsePoint – and these accounts have proven to be invaluable in times of crisis and emergency.
Within this episode of The Crisis Intelligence Podcast, Thanh shares how his Fire Department is using social media for emergency management, as well as the struggles and obstacles he’s had to overcome along the way. Enjoy this great listen! Listen here.
Other articles worthy of your attention
- Cease and desist letter an effective response technique for false online reviews when strong legal grounds exist
If you’re faced with Internet defamation and are considering sending a cease and desist letter, there’s something you absolutely need to take into account. In this post, @WhitneyCGibson shares that something with you.
- When your day turns upside down
@pio_chronicles shares valuable lessons that other PIOs and emergency responders and managers could benefit from.
- Is government paying enough attention to privacy in its mobile apps?
This article is written for Australians, but doesn’t only apply to Australia. This is a good read by @craigthomler and raises questions that we should all be asking.
- How to Successfully Submit Your Article to Wikipedia
Wikipedia tends to prove a frustrating challenge to many. And yet it’s important to have a Wikipedia page that reveals accurate and timely information. @_TonyAhn_ gives some excellent advice within this Convince and Convert post.
What are some great reads that you recommend this week? Share them using #CrisisRoundup!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.