Each month I answer questions from real people doing real work in–or learning about–crisis readiness.
This month’s question comes from Natalia who asked me some core questions that pertain to crisis management and crisis readiness, such as:
“What is crisis management and what does it mean to be a crisis management professional?”
“What are some of the most common mistakes organizations make in the midst of crises and issues?”
“What are some of the qualities and characteristics that lend to being great in this profession?”
… and a question that caught me by surprise, but I loved: “What do I think of the show Scandal in the context of crisis management?”
Links to things discussed in this episode:
- The Crisis Ready Model
- To learn more about the Crisis Ready Certification Program I’m developing, email firstname.lastname@example.org.
Do you have a question you’d like me to answer, and are you willing for that discussion to be recorded (in a way that respects your privacy and confidentiality)? If so, click here to set up some one-on-recorded-one time with me.
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.