I was recently interviewed by the lovely Leigh Kostiainen, from Advanced Fan Page Solutions, on the topic of Social Media Crises and why it’s so important to be prepared for one with the right social media crisis plan.
In the interview Leigh asks me some great questions about why it’s important to protect your brand with a social media crisis plan, and I give away some great tips and strategies that will help you continue to strengthen your crisis plan. We also discuss why I decided to create the Social Media Crisis Academy and how Leigh has found the Academy to be invaluable.
Click below to listen to my interview with Leigh Kostiainen
On a mobile?
Click here to download .mp3
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.