Editor’s note: This is a guest post by my colleague, Carlos Victor of CVComunicar Consultancy, in Spain. This post originally appeared in Spanish on Carlos’ blog, Crisis de Reputación Online. Social Media and Online Reputation Crisis in the London Olympics: Lessons Learned The risk of a reputation crisis in social media was this year’s headache for […]
Chick-Fil-A and Oreo Controversies: Where Do They Differ and What Can You Learn?
I know that I’ve been talking a lot about Chick-Fil-A recently and I don’t want to overdue it, but I recently got interviewed by a colleague of mine, Carlos Victor, on the topic of both Chick-Fil-A and the Oreo controversy of recent. Carlos’ questions were so different and well thought-out that I felt the need to share […]