What will Google Glass mean for your company or organization’s crisis communications and crisis management? What are the real-time risks that Google Glass will present to your organization, and how can you make sure to be prepared for these risks – and when should you start preparing? We can’t hide from or deny the fact […]
The Crisis Manager’s Role Within in a Crisis (Podcast)
What role does a crisis manager play within a crisis? How can we help you communicate your message to your audience and manage the crisis, protecting your company or organization from the long-term repercussions that may result? Within this podcast, Chris Anderson, a cyber investigator, Whitney C. Gibson, an Internet defamation attorney, and myself, Melissa […]
Susan G. Komen Suffers Long-Term Repercussions after 2012 Crisis
We’ve been discussing the long-term repercussions of crises lately and I have another one to add to the pile. Susan G. Komen for the Cure Foundation put themselves head-first into a serious crisis early last year when they announced that they were going to stop funding grants to Planned Parenthood for cancer screenings. This announcement created an […]
What Do Facebook Hashtags Mean for your Crisis Management?
Hashtags are popping up all over the place! From Twitter to Instagram to Google+ and as of last week, Facebook. I recently wrote a post about using hashtags within your crisis communications, why it’s important and how to develop your hashtag strategy. Although this post mainly refers to the use of hashtags within your Twitter crisis […]
Using Social Media as a Crisis Management Tool (Infographic)
The following infographic takes a look at social media at its best and worst in times of crisis. It highlights the potential for information dissemination along with how government officials have been using social media in times of crisis and natural disasters, and the success rate at which their missions have been successfully completed. Infographic: Using Social […]
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