I often get asked “what makes a good crisis manager?” or “how do I know if I’d be good at this profession?” And while there are some specific skills and education required to be strong in this profession, being a crisis manager is unique in the sense that, unlike some other professions, it requires having […]
The Crisis Manager’s Role Within in a Crisis (Podcast)
What role does a crisis manager play within a crisis? How can we help you communicate your message to your audience and manage the crisis, protecting your company or organization from the long-term repercussions that may result? Within this podcast, Chris Anderson, a cyber investigator, Whitney C. Gibson, an Internet defamation attorney, and myself, Melissa […]
5 Laws Every Crisis Manager Needs to Know
Editor’s Note: I’m very pleased to provide you with a guest post by Sara Hawkins, attorney and author of the excellent “Blog Law” series. This post was written with American laws in-mind, though the concepts can be applied and adapted for the particular laws within your country, for those of us who are not American. […]