Welcome to episode #056 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Linskey I recently had the honor of sitting down with Daniel Linskey, former Superintendent in Chief of the Boston Police Department, to record an episode of the Crisis Intelligence Podcast. Dan was the incident commander during the Boston Marathon Bombing. Within […]
Tips for Helping Law Enforcement Position Itself as the Source of Trust and Credibility in a Crisis
Within the first 3 hours from the time the bombs went off in the 2013 Boston Marathon Bombings, there were reported to be over 500,000 tweets with the hashtag #bostonmarathon alone. That’s half a million tweets containing this one hashtag. This doesn’t account for any other tweets using different hashtags, tweets that didn’t use any […]
Important Crisis Management Strategies for Managing the Zika Virus
Photo credit: Flubydust/Getty Images We just put the world crisis of Ebola to bed and here we are, already faced with yet another looming epidemic. The Zika virus already has multiple countries on hyper-alert, and thousands of people feeling hesitant to attend this year’s summer Olympics in Rio. As the Zika virus continues to spread, […]
2014 Crisis Communications Forecast: Mobile Technology is Where It’s At
My biggest forecast for crisis communications in 2014 has to do with mobile technology. Although it’s taken a while to implement, the power of mobile technology as it pertains to crisis communications and emergency management is beginning to be realized and actualized. Think of it, a person’s mobile device is the only device that tends […]
Calgary Floods: Analysis of Crisis Leadership and Use of Social Media
Over nearly the past 2 weeks, Calgary has been hit – and hit hard – with water. The floods started on June 20th and the damage is expected to be in the billions. Over 100,000 people were asked to evacuate their homes, in over 25 communities in and around Calgary. (For an in-depth explanation of what […]