With so many platforms and tools available to us today, how do you choose the right communications platform for your organization to leverage in a crisis? Tune in to this week’s #crisisready video and find out! Have more to add to this story? Comment below or use the hashtag #crisisready on Twitter and let’s continue […]
TCIP #056 – Terrorist Attack Crisis Management with Daniel Linskey
Welcome to episode #056 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Linskey I recently had the honor of sitting down with Daniel Linskey, former Superintendent in Chief of the Boston Police Department, to record an episode of the Crisis Intelligence Podcast. Dan was the incident commander during the Boston Marathon Bombing. Within […]
Crisis Communications: Understanding your Social Media Demographics (Infographic)
Understanding which demographics most use which social media channels and why is the first step in developing a relevant and targeted social media marketing campaign – and of course, zoning-in on your organization’s specific demographics is the next step. But these demographics go far beyond just plain old marketing. They’re required knowledge when it comes […]
Tips For Using Social Media During Emergencies
Note from the editor: The following tips were retrieved from Jane Jordan-Meier’s new book, The Four Stages of Highly Effective Crisis Management: How to Manage the Media in the Digital Age. As I read Jane’s new book, I came across the following tips for using social media during emergencies, borrowed from a White Paper written […]
5 Lessons from Penn State’s Social Media Crisis Communications Fail
The verdict is out. On June 22, 2012, Jerry Sandusky was found guilty on 45 of 48 charges of sexual abuse to children. He faces a sentence of potentially hundreds of years in prison. But what about Penn State? How – or will – they ever be able to repair their once good name and […]
