Happy Halloween! In light of the festivity of the day, I thought I’d scare you a little. Boo! Just kidding! But I am going to let you in on 8 scary truths about social media crises. 8 ultimate reasons why your business or organization should be prepared and protected with a custom social media crisis communications […]
How To Prepare For Both a Social Media Crisis and a Social Media Issue
This week I’ve identified the difference between a social media crisis and a social media issue, and laid out some simple techniques and examples to differentiate between the two. I thought the best way to end this important series would be with some guidance on what to do with it all. Where do you go […]