Welcome to episode #002 of The Crisis Intelligence Podcast with Melissa Agnes and Isaac Griberg of the ICRC.
The International Committee of the Red Cross (ICRC) is doing ground-breaking things when it comes to leveraging social media for crisis communications and emergency management. In this episode of The Crisis Intelligence Podcast, I chat with Isaac Griberg of the ICRC about how they’re utilizing social media as a key component of their communications strategy, both internally and externally – both in and out of crises and emergency situations.
Isaac provides insights into what government agencies, non-profits and global organizations can and should do when they begin to assess social media as a crisis communications strategy. We examine how social media and mobile technology can be used for important communications both in and post-crisis, and Isaac shares his most valuable lessons learned over the last 5 years of him working with the ICRC.
Whether you work for a government agency, non-profit, global or humanitarian organization, or in the public or private sector, this is a podcast that you won’t want to miss. Enjoy!
Running time: 38:17
Learn more about Agnes + Day, The Crisis Intelligence Firm.
Thanks to Isaac Griberg (@isaacgriberg) for taking the time to chat with me and for sharing his experience and invaluable insights!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.