Welcome to episode #011 of The Crisis Intelligence Podcast, with Melissa Agnes and Tim Burrows
What’s been going on in Ferguson this week is remarkable – and not in a good way. The lack of communication on behalf of the Ferguson Police Department and the St-Louis County Police Department has lead to a disastrous crisis that has resulted in repercussions that they’ll be left to face for a long time to come.
This crisis is actually the perfect case study of what NOT to do and is, therefore, certainly worth addressing and learning from. This week, I had the pleasure of sitting down with Tim Burrows, a retired police officer, to discuss what exactly went so wrong in Ferguson and how other government agencies can prevent similar situations from happening to them.
This episode of The Crisis Intelligence Podcast discusses:
- What went so terrible wrong in Ferguson.
- What the local police departments could have – and should have – done instead, while managing this crisis.
- How other government agencies can learn from these mistakes.
It’s a worthwhile listen with tons of takeaways. Enjoy!
Running time: 50:24
Learn more about Agnes + Day, The Crisis Intelligence Firm.
Thanks to Tim for taking the time to have this great discussion with me!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.