Welcome to episode #024 of The Crisis Intelligence Podcast, with Melissa Agnes and Louis Hayes
Louis Hayes is a police officer in the Metropolitan Chicago area. He’s also responsible for developing The Illinois Model, which is a systematic way of looking at police operations based on solving problems. The Illinois Model takes the common threads of how law enforcement responds to and handles any type of police call and puts it into a universal process that works in a non-linear environment, allowing law enforcement officers to get immediate feedback from their responses in an emergency or hostile situation.
Within this episode of The Crisis Intelligence Podcast, Lou discusses The Illinois Model, how and why he developed it and what his goals are for helping other law enforcement officers become more effective, efficient and safe in their very challenging and high-risk tasks and responsibilities.
Within this episode, Lou and I also discuss the militarization of police. Lou shares his personal experiences as a once “Officer Action” and how taking this approach as a law enforcement officer negatively impacted his reputation. Lou discusses the moment when he decided to change his approach, what it’s taken him since then to change his perspective, reshape his reputation within his community and the value that this change has brought to him as a human being and a police officer.
This is an interesting and worthwhile listen for those of you in law enforcement and emergency management. Additionally, at around the 49 minute mark, Lou and I discuss crisis prevention and reputation management lessons that apply to professionals in any industry and market.
This episode of The Crisis Intelligence Podcast discusses:
- The Illinois Model: What it is and whom it’s for.
- Police frustrations when it comes to ICS, and how The Illinois Model aims to work with ICS while also providing police officers and tactical teams with a non-linear approach in the first minutes of a crisis.
- How many police units have begun to introduce The Illinois Model into their tactical thinking, and how it’s been working out for them.
- Police militarization.
It’s an interesting and controversial topic and we’d love to open the door to a discussion. Don’t be shy to share your thoughts, comments and own experiences when it comes to ICS, The Illinois Model and police militarization, in the comments section below.
Enjoy the listen!
Running time: 1:03:37
Learn more about Agnes + Day, The Crisis Intelligence Firm.
Follow Lou on Twitter: @TheVirtusGroup (he signs all his tweets ^lh)
Connect with Lou on LinkedIn
Learn more about The Illinois Model
Join The Illinois Model’s LinkedIn group
Check out Lou’s blog at The Virtus Group
Thanks to Lou for taking the time to have this interesting and controversial conversation with me!
Author of Crisis Ready: Building an Invincible Brand in an Uncertain World, Melissa Agnes is a leading authority on crisis preparedness, reputation management, and brand protection. Agnes is a coveted keynote speaker, commentator, and advisor to some of today’s leading organizations faced with the greatest risks. Learn more about Melissa and her work here.