It’s clear that Wells Fargo has proven to NOT be crisis-ready for multiple reasons. As a result, they’re faced with one of the most difficult crises to manage: a crisis of corporate culture.
In this week’s #crisisready video I highlight the bank’s two biggest crisis management fails. Take a look:
What do you think of Wells Fargo’s crisis response?
Comment below or use the hashtag #crisisready on Twitter and let’s continue this conversation!