Welcome to episode #024 of The Crisis Intelligence Podcast, with Melissa Agnes and Louis Hayes Louis Hayes is a police officer in the Metropolitan Chicago area. He’s also responsible for developing The Illinois Model, which is a systematic way of looking at police operations based on solving problems. The Illinois Model takes the common threads […]
How To Identify your Crisis Plan’s Blind Spots
When was the last time you sat down with different members of your team or staff to identify risks that leave your organization vulnerable? When was the last time you looked at the risks you’ve already planned for and determined whether or not those risks have evolved or changed? As technology, social media and the […]
TCIP #023 – Managing Reputational Risk with David Van
Welcome to episode #023 of The Crisis Intelligence Podcast, with Melissa Agnes and David Van It takes years and continual effort to build a strong reputation, and sadly, it can take mere minutes to destroy it. Social media and the online world have heightened the reputational risk that lingers and threatens today’s organizations. On the […]
Melissa Agnes Discusses Ebola Crisis and Jian Ghomeshi Scandal on CJAD
Melissa Agnes is referred to as “the official crisis manager of the Tommy Schnurmacher show”, which is Montreal’s leading morning radio talk show on CJAD. Last week, Melissa had the pleasure of chatting on air with Tommy about the Ebola crisis, the Jian Ghomeshi Scandal and the Ottawa shooting that took place last month. Listen […]
The Seasonal Flu Will Heighten the Risk of Fearbola
As I’ve said often, there are two crises within the Ebola crisis: The Ebola crisis itself; and Fearbola Fearbola is a real and serious risk (as Emory University Hospital experienced first-hand) and it stems from a lack of truly understanding what Ebola is and how it’s spread. Though the CDC is attempting to educate the […]
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