Welcome to episode #024 of The Crisis Intelligence Podcast, with Melissa Agnes and Louis Hayes Louis Hayes is a police officer in the Metropolitan Chicago area. He’s also responsible for developing The Illinois Model, which is a systematic way of looking at police operations based on solving problems. The Illinois Model takes the common threads […]
Why Gamble With Your Reputation?
Post by David Van The most important thing I’ve learned in my years as a crisis management professional is that most crises are avoidable. Yet companies still gamble with their reputation. I have advised on hundreds of crises and after nearly every one the client wants to know how and/or why the crisis occurred. So […]
How To Identify your Crisis Plan’s Blind Spots
When was the last time you sat down with different members of your team or staff to identify risks that leave your organization vulnerable? When was the last time you looked at the risks you’ve already planned for and determined whether or not those risks have evolved or changed? As technology, social media and the […]
TCIP #023 – Managing Reputational Risk with David Van
Welcome to episode #023 of The Crisis Intelligence Podcast, with Melissa Agnes and David Van It takes years and continual effort to build a strong reputation, and sadly, it can take mere minutes to destroy it. Social media and the online world have heightened the reputational risk that lingers and threatens today’s organizations. On the […]
Melissa Agnes Discusses Ebola Crisis and Jian Ghomeshi Scandal on CJAD
Melissa Agnes is referred to as “the official crisis manager of the Tommy Schnurmacher show”, which is Montreal’s leading morning radio talk show on CJAD. Last week, Melissa had the pleasure of chatting on air with Tommy about the Ebola crisis, the Jian Ghomeshi Scandal and the Ottawa shooting that took place last month. Listen […]
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