What role does a crisis manager play within a crisis? How can we help you communicate your message to your audience and manage the crisis, protecting your company or organization from the long-term repercussions that may result? Within this podcast, Chris Anderson, a cyber investigator, Whitney C. Gibson, an Internet defamation attorney, and myself, Melissa […]
The Future is in Mobile. Is Your Crisis Management Plan Ready?
The fact is that mobile is the new… well, everything. From marketing to eCommerce, and yes, even your crisis plan needs to have a mobile component to it. Don’t believe me? Here are just a few stats to help you grasp the ever-growing potential of mobile: 75% of Americans admit to bringing their mobile phone […]
Calgary Floods: Analysis of Crisis Leadership and Use of Social Media
Over nearly the past 2 weeks, Calgary has been hit – and hit hard – with water. The floods started on June 20th and the damage is expected to be in the billions. Over 100,000 people were asked to evacuate their homes, in over 25 communities in and around Calgary. (For an in-depth explanation of what […]
Weekly Roundup of Awesome Links: Week of June 24th 2013
Paula Deen sure has been one interesting crisis to watch unfold. Unfortunately, it’s a perfect example of mistake after mistake and things not to do. The biggest thing that boggled my mind was how her crisis and PR council allowed (and helped) her publish, not one ridiculously lousy apology, but three, with each attempt worse […]
Exploring The Psychology of Online Trolls (video)
Online trolls. The majority of us have experienced their tactless attacks, whether against us as individuals, or attacks against our brands. They’re usually nameless, faceless entities out for a quick and negative thrill and their sole purpose: to raise your blood pressure and spread nasty comments and attacks against you online. I recently came across the […]
- « Previous Page
- 1
- …
- 85
- 86
- 87
- 88
- 89
- …
- 144
- Next Page »
