As I sat on an Air Canada flight this week, listening to the message that warned passengers to power down their Samsung Galaxy Note 7 devices, I thought: “But what if somebody doesn’t power down and and there’s a fire – a crisis – mid-flight?” So I sat there and I thought about the simple […]
How to Choose Which Communications Platforms to Use in a Crisis
With so many platforms and tools available to us today, how do you choose the right communications platform for your organization to leverage in a crisis? Tune in to this week’s #crisisready video and find out! Have more to add to this story? Comment below or use the hashtag #crisisready on Twitter and let’s continue […]
How to Mitigate the Transference of Stress During a Crisis
The extremely smart Nick Morgan of Public Words recently published an article that reveals the results of a study on stress. The study shows that “stress – and the emotions of frustration, anxiety and fear that go with it – are contagious.” This is important for leaders to realize prior to experiencing a crisis Why? […]
TCIP #056 – Terrorist Attack Crisis Management with Daniel Linskey
Welcome to episode #056 of The Crisis Intelligence Podcast, with Melissa Agnes and Daniel Linskey I recently had the honor of sitting down with Daniel Linskey, former Superintendent in Chief of the Boston Police Department, to record an episode of the Crisis Intelligence Podcast. Dan was the incident commander during the Boston Marathon Bombing. Within […]
Tips for Helping Law Enforcement Position Itself as the Source of Trust and Credibility in a Crisis
Within the first 3 hours from the time the bombs went off in the 2013 Boston Marathon Bombings, there were reported to be over 500,000 tweets with the hashtag #bostonmarathon alone. That’s half a million tweets containing this one hashtag. This doesn’t account for any other tweets using different hashtags, tweets that didn’t use any […]
