Uber has been banned from New Delhi after one of their drivers, a sex offender who previously spent seven months in prison for his crime, raped a 25 year old woman passenger. This is a big deal – big enough to make women everywhere hesitate before choosing to be alone in a car with an […]
TCIP #027 – Successful Issue Management with Tony Jaques
Welcome to episode #027 of The Crisis Intelligence Podcast, with Melissa Agnes and Tony Jaques. A question I get asked often is, “what is the difference between an issue and a crisis?” It’s a common question and rightfully so as it’s an important one. Defining the difference between these two types of negative situations needs […]
7 Steps for Preparing CASL Compliance Policies
Editor’s note: Last week, Maanit Zemel discussed what Canada’s Anti-Spam Legislation (CASL) is and why it matters to your business, no matter where in the world you may be located. She also mentioned that a good CASL compliance policy could go a long way in protecting you. In today’s post, Maanit provides you with the […]
Communicating Disaster Preparedness, A PIO’s Moment of Clarity
By Tom Iovino As an emergency public information officer, I used to become frustrated by people who would choose to ignore the warnings our office would give out regarding hurricanes and other hazardous weather. I mean, we live on the Gulf Coast of Florida, right in the prime hurricane zone. Yet, I hear all of […]
TCIP #026 – The Accidental PIO with Tom Iovino
Welcome to episode #026 of The Crisis Intelligence Podcast, with Melissa Agnes and Tom Iovino. “People have to know you care before they care about what you have to say.” – Tom Iovino Public information officers and crisis communicators have critically important responsibilities in difficult times. They have (or should have) excellent communication skills, strategic […]
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