The fact is that mobile is the new… well, everything. From marketing to eCommerce, and yes, even your crisis plan needs to have a mobile component to it. Don’t believe me? Here are just a few stats to help you grasp the ever-growing potential of mobile: 75% of Americans admit to bringing their mobile phone […]
Weekly Roundup of Awesome Links: Week of June 24th 2013
Paula Deen sure has been one interesting crisis to watch unfold. Unfortunately, it’s a perfect example of mistake after mistake and things not to do. The biggest thing that boggled my mind was how her crisis and PR council allowed (and helped) her publish, not one ridiculously lousy apology, but three, with each attempt worse […]
Exploring The Psychology of Online Trolls (video)
Online trolls. The majority of us have experienced their tactless attacks, whether against us as individuals, or attacks against our brands. They’re usually nameless, faceless entities out for a quick and negative thrill and their sole purpose: to raise your blood pressure and spread nasty comments and attacks against you online. I recently came across the […]
5 New Features to Include within your Crisis Management Plan
One of my missions with this blog is to keep you informed and prepared with a solid understanding of how to communicate your message in a crisis and how to manage the online risks that threaten your company or organization on a regular basis. As you know, your crisis management plan is by no means […]
Weekly Roundup of Awesome Links: Week of June 17th 2013
Looking for some good reads to enjoy over the weekend? You’re in luck! Below you’ll find my weekly roundup of awesome links – and feel free to share your own roundup of awesome links in the comments section below! Enjoy and have a great weekend! From the Crisis Intelligence blog: What Do Facebook Hashtags Mean […]
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