One of my missions with this blog is to keep you informed and prepared with a solid understanding of how to communicate your message in a crisis and how to manage the online risks that threaten your company or organization on a regular basis. As you know, your crisis management plan is by no means […]
Real-time Is Now a Social Media Crisis Standard
Between the web tools at your disposal and the new-found expectations of your audience, updating your customers and fans in a crisis is no longer an option. It has become a standard – and a minimum standard at that! Gone are the days when you had hours to prepare a news release or send your […]
This Week’s Hot Topics: Inspiration, New Strategies and Tons More!
Spring is in the air and from what many of you have been telling me, you feel inspired and rejuvenated! Well, I have to say that me too! So while you enjoy your first Friday of spring 2012, take a look at some of the great content that got published this week on social media […]