DKNY recently found themselves in an online situation that very well could have gone viral, creating a potential crisis for the brand. However, it didn’t. Instead, DKNY handled the situation promptly, directly, responsibly, sincerely, honestly, sympathetically and strategically – and wham! Crisis averted. So much so, in fact, that there was nothing more anybody could […]
To This Day: An Anti-Bullying Project
Every now and then I publish a post on cyberbullying. I know it’s not a social media crisis for brands, but it is a digital-era crisis that children, teens and even adults are facing more and more of these days. As I’m a strong believer in taking action for the causes that mean something to […]
Weekly Roundup of Awesome Links: Week of February 18 2013
Another week come and gone. I hope you all had a wonderful and productive one! As usual, just in case you missed them, here are some awesome links worth your attention, from this past week… From the Crisis Intelligence Blog 5 Laws Every Crisis Manager Needs to Know – Guest post by Sara Hawkins What […]
Update to Yesterday’s Post: Is Twitter On Its Way to a Social Media Crisis?
Reader, Dave Zan, was nice enough to respond to yesterday’s post about Twitter potentially being on its way to experiencing a social media crisis, with a link to Twitter’s official statement regarding the recent Burger King and Jeep hacks. Within this statement/post, Twitter addresses the concerns of the public by saying: “Over the past couple […]
Is Twitter On Its Way To Experiencing Its Own Social Media Crisis?
It’s clear that the Burger King Twitter hack of Monday, and the @Jeep Twitter hack of Tuesday are not crises for the brands; they’re issues. (You can read more about these differences here) However, if these hackings persist it most certainly will become a crisis for the social media brand, Twitter, itself. And with all the […]
- « Previous Page
- 1
- …
- 92
- 93
- 94
- 95
- 96
- …
- 130
- Next Page »
