Today marks the one year anniversary of this online crisis management blog! I wanted to take a moment to thank you all, my wonderful, interactive and appreciated readers, for supporting me and helping me create an invaluable resource with well over 200 pages of online crisis management guides, tools, advice, how-tos and so much more! […]
To This Day: An Anti-Bullying Project
Every now and then I publish a post on cyberbullying. I know it’s not a social media crisis for brands, but it is a digital-era crisis that children, teens and even adults are facing more and more of these days. As I’m a strong believer in taking action for the causes that mean something to […]
Weekly Roundup of Awesome Links: Week of February 18 2013
Another week come and gone. I hope you all had a wonderful and productive one! As usual, just in case you missed them, here are some awesome links worth your attention, from this past week… From the Crisis Intelligence Blog 5 Laws Every Crisis Manager Needs to Know – Guest post by Sara Hawkins What […]
Update to Yesterday’s Post: Is Twitter On Its Way to a Social Media Crisis?
Reader, Dave Zan, was nice enough to respond to yesterday’s post about Twitter potentially being on its way to experiencing a social media crisis, with a link to Twitter’s official statement regarding the recent Burger King and Jeep hacks. Within this statement/post, Twitter addresses the concerns of the public by saying: “Over the past couple […]
5 Laws Every Crisis Manager Needs to Know
Editor’s Note: I’m very pleased to provide you with a guest post by Sara Hawkins, attorney and author of the excellent “Blog Law” series. This post was written with American laws in-mind, though the concepts can be applied and adapted for the particular laws within your country, for those of us who are not American. […]
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